Reputation management is about getting the absolute most from online reviews!
Business owners can no longer afford to ignore what customers are saying about them online because as more people rely heavily on online reviews to make purchasing decisions about everything from where to eat dinner to who they will choose to sell their homes. While the thought of monitoring and managing so many sites is daunting, we have a system to turn your customers’ opinions into a powerful marketing tool. Our reputation management service is a worthwhile investment for any business, whether it has an online presence or not.
Your online reputation is in the hands of your customers; you need your customers’ opinions work for you.
Why Your Online Reputation is Important
Do you think it is essential to manage your online reputation? Here are some reasons why you should:
- 95% Search for local businesses online
- 91% Read online reviews about a local business
- Most consumers look at 2+ review sites before making a decision
- 84% people trust online reviews as much as a personal recommendation
- 73% of consumers think that reviews older than three months aren’t relevant
If getting more local customers and clients is vital to your business, it’s probably time to consider investing in online reputation marketing. The longer you let your online reputation go unmanaged, the more customers you will lose down the line.
Our Reputation is Important to Increase Sales
Study after study has shown the benefits of customer reviews on sales. Here are some statistics you should know:
- Reviews results in 18% average uplift in sales
- 63% of customers are more likely to make a purchase from a site with user reviews
Reviews are social proof, which a fancy way of saying that people do what they see other people doing. Furthermore, reviews are great for SEO because they increase rankings and search traffic.
Reputation and Review Management
Here at Dig Deep Marketing, we believe that a boost in your online reputation will bring you a stream of new customers. Online reputation management is not just about chasing a higher star rating; it’s about using reviews wisely as a marketing tool and respecting and responding to the voice of the customer.
We are here to tell you that your success in the modern marketplace depends on embracing online reviews as a top-priority for your marketing efforts. For one, online reviews can attract a lot of new customers. Customers are now using online reviews for every spending decision. You need to embrace the reality of what consumers want and need, to get the best results from our online review management program.
Online Reputation Management
The goal of online reputation management is to understand the public sentiment, take an active role in shaping what folks encounter when they stumble across your name, and influence the conversation, either by communicating directly with those who are talking or by laying out new business initiatives that will encourage favorable sentiment
Customer Acquisition Strategy
A robust customer acquisition strategy involves identifying cost-effective methods for gaining and keeping customers. When your company launches a marketing campaign such as a new website or places an advertisement in the local newspaper your strategy is placed in motion. It is essential that you close the loop by measuring what worked and what didn’t, and having an active review management system is how that is accomplished. Including review acquisitions into every aspect of your business is vital because getting new reviews helps you attract more customers.
Our Reputation and Review Management Service
We help determined business owners put their best foot forward by working to increase good reviews and minimize bad ones in 30 days so that they can double increase sales and customer acquisitions.
- We make it easy for customers to leave reviews online
- We help segment positive vs. negative reviews to preempt negative feedback
- We measure performance and report
- We coach on negative review response
- Provide a live dashboard
There is longer any need to worry about your online reputation ever again. With our solution, you will be able to gather hundreds of new online reviews, monitor customer sentiment in real time, and be preemptive with comments from unhappy customers. Are you ready to take control of your online business reputation?